In the fast-paced world of contact centers, communication is key. The Poly EncorePro 500 Series stands out as a top-tier choice to enhance call quality, reduce frustrations, and elevate the overall customer experience. Designed for heavy usage and built with 15 years of expertise, this headset is a game-changer in the contact center industry.
Unparalleled Features for Exceptional Performance
1. Crystal Clear Audio Quality
The adjustable noise-canceling microphone ensures precise positioning for clear audio. With a voice-optimized frequency response, the EncorePro 500 Series sharpens sound, providing a superior audio experience for both agents and callers.
2. Durable Construction
Count on top-grade aluminum joints, crafted with 15 years of expertise. These aircraft-grade joints enhance durability, minimizing downtime and maximizing productivity. The Quick Disconnect (QD) feature has been tested to over 30,000 cycles, ensuring reliability and longevity.
3. Comfortable Design for Extended Usage
The agent experience matters, and the EncorePro 500 Series delivers. Its super lightweight and ergonomic design prioritize comfort. Soft ear cushions can be swapped out quickly, extending usage and overall value.
Advanced Benefits for a Seamless Communication Experience
1. Hi-Fi Stereo for Media Playback (USB only)
Experience hi-fi stereo quality for media playback, providing a rich and immersive sound environment for users, enhancing the overall communication experience.
2. Adjustable Sidetone (USB only)
Fine-tune the acoustic perspective of every call with adjustable sidetone, ensuring a more natural-sounding conversation.
3. SoundGuard Digital Acoustic Protection (USB only)
Supporting advanced acoustic protection features such as Anti-startle, G616, and TWA, the EncorePro 500 Series ensures the well-being of users by limiting exposure to loud sounds.
Tailored Connectivity for Versatile Usage
1. EncorePro 500 USB Series
Connects to PCs or desk phones using Poly audio processors or cables, making it ideal for telephone-intensive users, customer care centers, and customer service organizations.
2. EncorePro 500 Digital Series
Designed for users in telephone-intensive environments with their own desks, this series offers wideband audio, a noise-canceling microphone, and SoundGuard digital hearing protection.
3. Softphone Compatibility
Certified for Skype for Business and optimized for Microsoft® Lync®, the EncorePro 500 Series is built for unified communication applications and softphones from Avaya, Cisco, and others.
Poly EncorePro 500 Series-Trust in Poly's Legacy
With over 50 years of experience in manufacturing enterprise-grade contact center headsets, Poly stands as a trusted partner. The EncorePro 500 Series reflects Poly's commitment to quality, innovation, and customer satisfaction.
Warranty Information
All models in the EncorePro 500 Series come with a two-year limited warranty, providing peace of mind and assurance of the product's durability and reliability.
In conclusion, the Poly EncorePro 500 Series is not just a headset; it's a communication solution that enhances the customer experience, ensures clear and comfortable conversations, and boosts productivity in the dynamic world of contact centers. Elevate your communication standards with the EncorePro 500 Series and keep both your callers and agents happy.
For more information
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